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Introduction
We’re genuinely sorry to hear that you’re considering ending your contract with us.
If you’d like to discuss your terms or explore possible alternatives, your account manager is available to help. Should you decide to proceed, we aim to make the resignation process as smooth and straightforward as possible.
Table of Contents
- Submitting your resignation in writing
- Country-specific requirements
- Contact our team directly
- Important to know
1. Submitting your resignation in writing
In general, we require a written resignation. Please send this to according to the country-specific requirements (see section 2).
Your message should clearly state that you wish to resign your contract and include your account details.
2. Country-specific requirements
1. France and Belgium
To cancel, please send your request to the following email address: csm.fr@pricehubble.com.
Most French contracts commit our customers to a 12-month period, with 30 days notice required for any cancellation request.
2. Germany, Switzerland and Austria
Please send your request to cancel the contract directly to hilfe@pricehubble.com.
If you are a customer of Immocation and have purchased our products through Digistore, please note:
⚠️ For the resignation of your licence, reach out directly to support@digistore24.com. Our colleagues will be happy to help you.
3. Other regions
For any other region, you can contact directly our support team: support@pricehubble.com.
We will process your request and forward it to our commercial department.
3. Contact our team directly
Not sure where to turn to? No worries. You can always forward your request to resign your contract to our support team, and we take care of everything else:
4. Important to know
Your resignation will be processed and taken into consideration according to the notice period stated in your contract
If you're unsure about your notice period or the contractual terms, please reach out to our support team before submitting your resignation
Please note: Your resignation must reach us before the start of your contractual notice period, otherwise it will not be valid for the intended termination date.
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